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Terms and Conditions

TERMS & CONDITIONS

  • YOUR ACKNOWLEDGEMENT OF OUR TERMS & CONDITIONS

    • By using and purchasing at our website [www.greatbeerexperiment.com], you acknowledge that you have read, understood and agreed to our terms and conditions as well as our privacy policy. We may from time to time change our Terms & Conditions without prior notice.

  • USAGE OF WEBSITE

    • We sell beer and alcohol! Our website [www.greatbeerexperiment.com] can only be used by those of legal drinking age in your own home country. In Singapore, the legal drinking age is 18 years old and above. 

  • PRODUCTS
    • Legal Age
      We sell beer and alcohol. Hence, our products are intended for consumption by persons above 18 years of age in Singapore (Singapore's legal drinking age). We will not knowingly sell our products to any user under the age of 18.

    • Product Specs
      All features, content, specifications, prices of products and services described or depicted may not be complete or current and are subject to change at any time without notice. We reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologise for any inconvenience this may cause you. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. In the event where a product is priced wrongly or graphically represented incorrectly, we have the right to refuse or cancel any order placed for the product. We will make all reasonable efforts to accurately display the attributes of products, including the photo, colour, size, format, and packaging. We will also do our best to display as accurately as possible the photo, colour, size, format, and packaging of the products shown on this website. However, we reserve the right to deliver to you the same product but in a different packaging.

    • Product Reviews
      Product reviews are contributed by our customers' experience and perception. We hold no responsibility on the reviews submitted and displayed. We reserve the right to remove comments or reviews that we deem unsuitable. 

    • Promotions
      Promotional items are for a limited period only, or while stocks last. [www.greatbeerexperiment.com] reserves the right to start or discontinue any promotion whenever, without prior notice.
  • ORDERS

    • Acceptance of Orders
      We reserve the right to refuse to sell a product to any customer for any reason. We also may require verification of information prior to the acceptance and delivery of any order. 

  • DELIVERY

    • Delivery Procedure
      Orders will be processed only after we have confirmed and received the customer's payment. All orders will be packed in a carton box and we will do our best to ensure that they are timely delivered to your chosen delivery address.

    • Delivery Charges
      We offer free delivery to one Singapore address per order, if the order total is above $50. Should the order total fall below $50, a delivery charge of $20 will incur. We reserve the right to change the existing shipping rates without prior notice.

    • 3rd Party Delivery Providers
      We work with different 3rd party logistic providers to dispatch all our deliveries. These 3rd party logistic providers use independent Delivery Agents and requires them to follow their set of Standard Operating Procedures during and post-delivery to ensure that the parcel is timely and correctly delivered. As such, we are not responsible for the behaviour, negligence, conduct, actions or inactions on the part of the Delivery Agents. If you have any complaint in relation to the delivery services provided then that dispute must be taken up with the Delivery Agent directly.

    • Recipients
      All delivery recipients must be aged 18 or above and must be able to quote the Order Number when requested. Upon receiving the package, the recipient will be asked to sign the Delivery Order form as an order completion acknowledgement. 

  • REFUND

    • Due to the perishable nature of our products, in general all purchases are final, non-returnable, non-exchangeable and non-refundable. However, if for any reason you are not satisfied with your purchase, please do not hesitate to get in touch with us via email: online@greatbeerexperiment.com  or call us at +65 9322 6136 (Mon-Sat, 9am-4pm). We will be happy to hear you out and help you in any way we can.
       
  • INDEMNITY

    • Our products are sold via this website with the intention to be consumed by end-consumers. If you purchase any products via this website with the intention to resell, you agree to indemnify [www.greatbeerexperiment.com] and/or its parent/subsidiary companies to the maximum intent permitted by law against all costs, charges and expenses incurred or sustained, including the cost of obtaining or retaining legal counsel, in connection with any action, suit or proceeding brought against you as a result of reselling the products to your customers at your establishments. [www.greatbeerexperiment.com] is not responsible for any damages, injuries, or claims arising from or caused by the sale of our products to you. 

  • PRIVACY POLICY

    • We use the information collected online to process and fulfil orders as well as to send necessary emails related to the order.

    • Data collected by [www.greatbeerexperiment.com]
      We collect personally identifiable information for the sole purpose of registering a user for our website. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalise your shopping experience. We also monitor site use and traffic patterns to improve our site and the products and services we offer. Personal data collected will not be used for any other purposes unless we obtain consent from our customers.

    • Data collected by our 3rd Party Delivery Providers
      We work with a different 3rd party logistic providers to dispatch our deliveries. These 3rd party logistic providers use independent Delivery Agents and requires them to follow their set of Standard Operating Procedures (SOP) during and post-delivery. These SOPs may require the Delivery Agents to take a photo of the parcel outside the recipient's door and to get the recipient's signature. These data will immediately be protected and kept in our 3rd party logistic provider's server, which will be inaccessible to everyone but them.

    • Data collected by cookies and other automatic data collection tool
      Our website uses cookies, web beacons, log files and other similar technologies, which we refer to collectively as automatic data collection tools, to remember log-in details and the composition of your shopping cart, service you with the information that applies to your orders, allow navigation between pages, collect statistics to optimise website functionality, collect information on user activity in response to email communications and generally improve your user experience. We also collect information on user activity using analytics and third-party cookies to optimise our advertisements and marketing, and to serve advertisements specific to your interests on other websites. We may use retargeting and behavioural advertising technologies to tailor those advertisements to your perceived interest. 
      You may opt against our automatic data collection tools by disabling the storage of cookies or the tracking of web beacons by changing the settings of your web browser. You should be aware that disabling the automatic collection tools may restrict your ability to use certain services on our website. 

    • Third Party Links
      In an attempt to provide increase value to our visitors, we may choose various third-party web sites to link to from its own site. These linked sites are only for your convenience and therefore you access them at your own risk. [www.greatbeerexperiment.com] has no control over these linked sites, all of which have separate privacy and data collection practices.

  • GOVERNING LAW

    • These Terms and Conditions shall be governed and construed in accordance with the laws of Singapore. The Parties hereby agree to submit to the jurisdiction of the Singapore courts.

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